With over 15 years of experience in mobility, logistics, and sales management, I help companies expand, optimize operations, and deliver customer‑centric solutions.
👉 Looking for a results‑driven professional to boost your business? Let's talk.
Key Highlights
• 🚀 Mobility & Transport Expertise – Led expansion of Free Now (ex‑MyTaxi) across multiple Portuguese cities.
• 🤝 B2B Sales & Partnerships – Specialised in solutions for hotel groups, public sector, and corporate fleets.
• 🌍 Multilingual & Adaptable – Fluent in English, Spanish, and French, with international experience.
👤 About Me
Who I Am
I am Luís Miranda, a Portuguese professional with a proven track record in sales, mobility services, and operational management. My career spans from insurance operations at Cares, to commercial consulting at Viragem SA, to leading sales and fleet expansion at Free Now (MyTaxi).
My Approach
• I combine technical knowledge (certified motorcycle repair technician, CEPRA) with strategic sales expertise, giving me a unique perspective on both operations and business growth.
• I thrive in dynamic, tech‑driven environments, where adaptability and innovation are key.
• I believe in building long‑term partnerships based on trust, transparency, and measurable results.
What Drives Me
• Passion for urban mobility and sustainable transport.
• Commitment to customer satisfaction and operational excellence.
• Continuous learning, with training in business models, event management, and entrepreneurship.
Languages & Communication
• Portuguese (native)
• English (C2)
• Spanish (B2)
• French (B2 reading, A2 speaking)
Vision
I aim to contribute to organizations that are shaping the future of mobility, logistics, and customer‑centric services, bringing both strategic insight and hands‑on execution.
💼 Experience
Driver Service Manager / Sales Manager
MyTaxi / Free Now | 2018 -2022
• Led the expansion of the mobility app across Porto, Braga, Aveiro, Coimbra, and Algarve.
• Managed fleet operations for both Taxi and PHV (TVDE), ensuring compliance, quality, and fraud control.
• Negotiated and onboarded strategic B2B partnerships with hotels, public institutions, and corporate clients.
• Supported the rebranding from MyTaxi to Free Now, aligning with the Mercedes-Benz & BMW joint venture strategy.
Commercial Consultant - Bosch Car Service Network
Viagem SA | 2015
• Prospected and recruited independent workshops into the Auto‑Crew concept.
• Delivered presentations to business owners, highlighting ROI and operational benefits.
• Produced reports and tracked KPIs to support network growth.
Operations Manager
Cares - Companhia de Seguros S.A. | 2003 - 2014
• Coordinated vehicle recovery operations nationwide and internationally.
• Designed and implemented control tools for logistics and claims management.
• Handled customer complaints and claims resolution, ensuring service excellence.
• Acted as union representative, engaging with management and parliamentary committees on labor issues.
Early Career
• Experience in logistics, events, and cultural production, including collaborations with international theatre companies and large‑scale events.
• Background in technical retail and model engineering, combining customer service with technical expertise.
🎯 Skills Snapshot
• Sales & Business Development: B2B, partnerships, negotiation, Saas.
• Mobility & Transport: Taxi, PHV, fleet management, logistics.
• Customer Experience: Complaint handling, service design, quality control.
• Languages: Portuguese (native), English (C2), Spanish (B2), French (B2 reading/A2 speaking).
• Technical: Motorcycle repair (certified), automotive systems, office IT tools.
"Driving mobility forward with strategy and solutions — connecting people, creating value, and ready to grow with you." Luís Miranda
📩 Contact
Let´ s connect and explore opportunities.
I´ m open to roles in sales, mobility, logistics, and customer solutions, where I can bring my expertise to drive growth and innovation.
📍 Based in Lisbon, available for national and international opportunities
Driving mobility forward, creating value together. - Luís Miranda
👉 Invite me for an interview
